Privacy Policy
Introduction
EXPLR.SX respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how EXPLR.SX, operated by Digitîles SAS, collects, uses, stores, and shares information when you visit our website, submit an enquiry, request information, or make a booking.
By using this website, you acknowledge that your information may be processed in accordance with this Privacy Policy.
Who we are
EXPLR.SX is operated by:
Digitîles SAS
Capital: €5,000
SIREN: 990 822 850
RCS Basse-Terre
APE: 79.90Z
Registered office:
Chez DOM&ÎLES
3 Rue Caraïbes
Hope Estate
97150 Saint-Martin – FWI
TGCA n° 188708
President: Raymond Bowen
Website: https://explr.sx
Privacy enquiries: compliance@explr.sx
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), Digitîles SAS acts as the data controller for personal information collected through this website.
Information we collect
We may collect information that you voluntarily provide when you:
- submit an enquiry
- request a quotation
- contact us by email
- communicate with us through WhatsApp
- request assistance planning an experience
- make a booking through EXPLR.SX
Depending on the nature of your enquiry or booking, this information may include:
- name
- email address
- telephone number
- WhatsApp number
- travel dates
- group size
- destination preferences
- booking requirements
- information relevant to the requested experience
We may also collect limited technical information automatically when you visit the website.
This may include:
- IP address
- browser type
- device information
- pages viewed
- referring website
- approximate geographic location
- website usage information
How we use information
We use personal information to:
- respond to enquiries
- provide quotations and recommendations
- coordinate bookings
- communicate with guests before and after booking
- share booking information with relevant providers
- process deposits and booking administration
- maintain customer records
- improve our services and website
- protect the website against spam, fraud, and abuse
- comply with legal, accounting, and regulatory obligations
Where appropriate, communication may take place by email, telephone, or WhatsApp.
Legal basis for processing
Where GDPR applies, we process personal information on one or more of the following legal bases:
Contractual necessity
To respond to booking requests, coordinate reservations, and provide services requested by you.
Legitimate interests
To operate and improve our business, provide customer support, prevent fraud, maintain records, and protect the security of the website.
Legal obligations
Where processing is necessary to comply with applicable laws, accounting requirements, tax obligations, or regulatory requests.
Consent
Where consent is required, including certain cookies, marketing technologies, or tracking tools, we will request consent before processing the relevant information.
Sharing information
EXPLR.SX acts as a booking intermediary and coordination service.
To arrange requested experiences, we may share relevant information with independent providers involved in delivering the service.
Depending on the booking, this may include:
- captains
- boat charter operators
- transfer providers
- activity operators
- local service partners
We only share information reasonably necessary to arrange and deliver the requested experience.
We may also share information with trusted service providers that help us operate our website and business, including:
- website hosting providers
- email service providers
- payment service providers
- security and anti-spam providers
- analytics providers
We do not sell personal information.
Payment processing processing
Deposits and booking payments may be facilitated through third-party payment providers such as Stripe and PayPal.
EXPLR.SX does not store complete payment card information on its website.
Payment information is processed directly by the relevant payment provider in accordance with their own privacy policies and security standards.
Website forms and communications
Information submitted through website forms may be stored within the website administration system and associated booking records.
We may retain correspondence conducted through:
- website forms
- telephone enquiries
where reasonably necessary for customer service, booking administration, legal compliance, dispute resolution, or business record keeping.
Security and spam protection
EXPLR.SX uses Cloudflare Turnstile and other security measures to help protect forms and website services against spam, automated abuse, malicious activity, and fraud.
These services may process technical information necessary to verify legitimate website use.
International transfers
The nature of our business involves coordinating travel experiences for visitors from many countries.
Personal information may be processed or accessed by service providers located outside your country of residence.
Where required, we take reasonable steps to ensure that appropriate safeguards are in place to protect personal information.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Enquiries, booking records, and related communications are generally retained for up to 24 months unless a longer retention period is required for:
- legal obligations
- accounting and tax requirements
- fraud prevention
- dispute resolution
- legitimate business interests
Your rights
Depending on your location and applicable law, you may have rights relating to your personal information.
These rights may include:
- access to your information
- correction of inaccurate information
- deletion of information
- restriction of processing
- objection to processing
- withdrawal of consent where applicable
- data portability where legally available
Requests may be submitted to:
We may request reasonable verification of identity before responding to certain requests.
Cookies and trackingtechnologies
EXPLR.SX uses cookies and similar technologies to support website functionality, security, analytics, and marketing activities.
This website currently uses technologies that may include:
- Cloudflare Turnstile
- Burst Analytics
- Meta Pixel
Additional information is available in our Cookie Policy.
Changes to thisPrivacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page, and the revised version will become effective upon publication unless otherwise stated.
Contact us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Digitîles SAS
Chez DOM&ÎLES
3 Rue Caraïbes
Hope Estate
97150 Saint-Martin – FWI
Last updated: 12 June 2026
